The origin.
The founding team spent a decade running lower-middle-market sell-side and buy-side mandates. Deals ran on a fractured stack — a Salesforce instance nobody updated, an inbox where every decision actually lived, a Dropbox of CIMs and buyer lists maintained by whichever associate had the spreadsheet open, and a running group chat that became the real system of record by Tuesday.
Every tool was built for a different audience. Salesforce was built for quota-carrying sales teams. PitchBook was built for data consumption. Outlook was built for correspondence. None of them understood a mandate. None of them knew what an IOI was, or why a buyer’s response on Thursday should update the process stage, or that the CIM draft and the buyer list and the LOI tracker were all describing the same thing.
The result was predictable. Associates spent hours a day copying information between systems. VPs spent Friday evenings reconstructing a week of deal activity from email threads. Senior bankers stopped trusting the CRM and started asking questions in person — which meant the CRM stopped being useful at all.